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ICS Training

Tags: disaster response

What is ICS?

  • Used for all kinds of incidents, applicable for all events, not only just for emergencies
  • Establishes common processes for incident level planning
  • Used to manage any type of incident

ICS (IS-100)

  • National Incident Management System

- Gives a unified chain of command - Managable span of control - Establishes common terminology

Incident Action Planning

Managable Span of Control

  • Refers to number of individuals that one supervisor can manage effectively during an incidient

Comprehensive Resource Management

Entails:

  • Resource identification
  • Qualification and certification of personnel
  • Planning for resources
  • Acquiring, storing, and inventorying resources

Establishment and Trasnfer of the Chain of Command

  • Command function should always be established at the beginning of an incident
  • Transferring command during incidient should include a briefing that captures all essential information
  • Unified Command

    • Established when there are multiple agencies, where no single jurisdiction exists that has the authority to manage the incident on its own
  • Chain of command

    • Allows incident comander to direct and control the actions to avoid the incident
      • Q-> snafucatchers?
    • Avoids confusion by requiring that orders flow from supervisors
  • Unity of command

    • Refers to overall hierarchy of organizational command
    • Each person
      • Reports to one ICS supervisor
      • Recieve work assignments only from the ICS supervisor
    • Prevents confusion based on titles

Accountability

Multiple principles

  • Checkin/checkout
  • Incident Action Planning
  • Unity of command
  • Personal responsibility
  • Span of control
  • Resource tracking

Five Major ICS functional areas

  • Command
    • Sets incident objectives, strategies, and priorities
  • Operations
    • Conducts operations to reach incident objectives
  • Planning
    • Support by tracking resources, collecting/analyzing info, maintaining documentation
  • Logistics
    • Arranges for resources and needed services to support achievement of the incident objectives
  • Finance/Administration
    • Monitors costs related to the incident
  • Intelligence/Investigations
    • 6th ICS function
      • Used only for intensive intelligence gathering or investigative activity

Incident Command

  • Act of directing, ordering, or controlling the incident response
    • ICS uses an incident commander, who has the authoirty to establish objectives, make assignments, and order resources
      • Always staffed in ICS applications
  • Responsible for
    • Ensuring overall incident safety
    • Providing information services
    • Establishing and maintaining liasons
  • May assign deputies that can fully take over the role
  • Should be clearly established at the beginning of an incident
  • Modular, IC should be able to assume other roles
  • Depending on size, 3 additional roles may include
    • Public Information Officer
      • Interfaces with public/media and other agencies
    • Safety Officer
      • Monitors incident operations and advises the IC on all matters relatin g to safety
    • Liaison Officer
      • Serves at the incident commander’s point of contact for representitives of gov agencies

Incident Coordination

  • Ensure that ICS organization receives the info, resources, and support needed
    • Establishing policy based on interactions with agencies and other stakeholders
    • Collect, analyzing, and disseminating information to support establisment of shared situational awareness
    • Establishes priorities among incidents
    • Resolving critical resource issues
    • Facilitating logistics support & resource tracking
    • Synchronizing public information messages
  • Emergency Operations Center

    • EOC’s
    • Physical or virtual location where staff come together to address threats and hazards
    • Staffed with personnel trained for, or authorized to, represent their agency/discipline
    • Equipped with mechanisms for communicating with the incident site
    • Providing support to the incident by obtaining resources
    • Applicable at different levels of gov
  • Joint Information Center

    • JIC
    • Established to coordinate all incident-related public information activities

General Staff Roles

  • May establish 4 additional sections (ops, planning, logistics, finance/admin)
    • Each section has a designated section chief
  • Ops should be first established
    • Others are about planning the incident response
    • Ops is responsible for developing strat and tactics
    • Responsible for staging areas
  • Planning
    • Prepare and disseminate incident action plan
    • Track resources
  • Logistics
    • Provides facilities, services, and material support
    • Critical on more complex incidents
  • Finance
    • Financial and cost analysis
    • Contract negotiation, and documenting claims
  • ICS organizational structure is based on resource requirements

Operations

  • Implementing strategies and developing tactics to carry out the incident objectives
  • Directing the management of all tactical activities
  • Supporting the development of the incident action plan
  • Organizing, assigning, and supervising the tactical response

Planning

  • Only developed after there is a need for a planning section
  • Preparing and documenting incident action plans
  • Managing information and maintaining situational awareness
  • Tracking resources
  • Maintaining incident docs
  • Developing plans for demobilization

Logistics Section

  • Ordering, obtaining, maintaining, and accounting for personnel, equipment, and supplies
  • Providing communication planning and resources
  • Setting up food services for responders
  • Setting up and maintaining incident facilities
  • Providing support transportation
  • Providing medical services to incident personnel

Finance/Admin section

  • Contract negoitation and monitoring
  • Timekeeping
  • Cost analysis
  • Compensation for injury or damage to property
  • Documentation for reimbursement

NIMS (IS-700)

NIMS resource management

Typing Resources

  • Establishes common definitions for the capabilities of personnel, equipment, teams, supplies, and facilities
  • Capability
    • Resource’s capability to perform its function in Prevention, Protection, Mitigation, Response, and Recovery
  • Category
    • Function for which a resource would be most useful
  • Kind
    • Broad characterization, st personnel, equipment, teams, and facilities
  • Type
    • capacity to perform its function based on size/power/capacity/experience/qualifications. Type 1 has greater capacity than type 2, 3, 4

Credentialing Personnel

  • Qualifiying: personnel meet the minimum established standards to fill positions
  • Certification: recongition that an individual has completed qualificatoin or a position
  • Credentialing: documentation (ID card or badge)

Planning for resources

  • Stockpiling, mutaual aid agreements, determining how and where to reassign resources, developing contracts to acquire resources from vendors

Resource Management

  1. Identify requirements
    • Type and quanitity of resources needed
    • Locations where resources should be sent
    • Who will receive and use the resources
  2. Order and Acquire
    • Find out resources that are local or request from other places
  3. Mobilize Personnel and other resources begin mobilizing when notified through established channels
    • Date/time/place of departure
    • Mode of transportation to the incident
    • Estimated date and time of arrival
    • Reporting location and assigned supervisor
    • Anticipated incident assignment
    • Anticipated duration
    • Resource order #
    • Incident number
    • Cost and funding codes
  4. Track and Report
    • Helps track the location of resources
    • Helps staff prepare to receieve and use resources
    • Protects the safety and security
    • Enables resource coordination and movement
  5. Demobilize
    • Resources should reassign or demobilize as soon as they are not needed
  6. Reimburse and Restock
    • Establish and maintain readness of resources
    • Collect bills and validate costs
    • Ensure resource providers are paid in a timely manner

Mutal Aid

  • Sharing of resources and services between jurisdictions or organizations
  • Established the legal basis for two or more entities to share resources
  • Authorized across a wide range of actors, between cities, states, ngo’s, communities, agencies, internationally, etc
  • Aid can be declined that do not meet its needs

NIMS Management Characteristics

  • Same as ICS except
  • Area commands
    • Established based on overseeing multiple incidents or large/evolving situation
    • Relevant to situations with several Incident Command Posts (ICPs) requesting similar, scarce resources

Emergency Operations Centers (EOCs)

  • Used to manage on-scene, tactical-level response, off site locations where staff come to address immiment issues
  • Varying duties, including:
    • Collecting, analyzing, and sharing information
    • Support resource needs and requests
    • Coordinating plans and determining current & future needs
    • Providing coordination and policy direction

Configuration of EOCs

  • Many configured like the standard ICS structure, with command team, ops, planning, logi, and finance/admin
  • May also opt to use their day-to-day deparmental agency structure
  • Activated for variety of incidents
    • Multiple jurisdictions
    • Incident commander or unified command indicates incident could expand rapidly
    • Similar incident had EOC precendence
    • EOC director or offical directs EOC activation
    • Inicident is imminent
    • Threshold events described in emergency ops plan
    • Significant impacts to the population are anticipated
  • Activation Levels

    • Multiple activation levels to allow for scaled response
    • Levels
      • 3
        • Normal for the EOC, watch and warning activiations
      • 2
        • Certain EOC team members are activated to monitor a credible threat, risk or hazard
      • 1
        • Full activation

Other NIMS Structures

MAC Group

  • Multiagency coordination groups
  • Sometimes called policy groups
  • Act as a policy-level body
  • Support resource prioritization and allocation
  • Make cooperative multi-agency decisions
  • Enable decision making among elected and appointed officials and the IC

JIS

  • Joint information system integrates incident information and public affirs into a unified organization that provides consistend, coordinated, accurate, accessible timely, and complete inofmration to public and stakeholders
  • Develop and deliverying coordinated interagency messages
  • Develop, recommend, and executing public information plans and strategies
  • Advise on public affirs issues
  • Addressing and managing rumors and inaccurate information
  • JIS components: PIO and JIC

    • PIO (public information officier)
      • Advises the IC, Unified Command, or EOC director on public infomration
      • Gathers, verifies, and coordinates accurate, accessible, and timely information
      • Handle sinquirings from the media/public/elected officials
      • Providing emergency public information and warnings
      • Conducting rumor monitoring and response
    • JIC
      • Central location that houses JIS operations and public information statff perform essential information
  • Informing Public and Stakeholders

    • Gather, Verify, Coordinate, and Disseminate

Communications and Information Management

  • Interopability
    • Capacity for emergency management and response personnel to interact and work together
    • Communciate across jurisidictions and organizations, via voice, data, and video, in real time
  • Reliability, Portability, and Scalability
    • Reliable - familiar to users, adaptable to new technology
    • Portable - can effectively be transported, deployed, and integrated
    • Scalable - Able to expand to support situations
  • Resiliency and Redundancy
    • Resilency - system can withstand and continue to perform after damage or loss of infrastructure
    • Redundancy - When primary communication methods fail, duplicate systems enable continuity through alterate communication methods
  • Security
    • Information is sensitive

Communication Types

  • Strategic
    • High level directions
  • Tactical
    • Communications between and among on-scene command and tactical personnel
  • Support
    • Coordination of support of strategic and tactical communications
  • Public
    • Alerts and warnings, press conferences

Incident Information

  • Reports
    • Situation Report (sitrep): regular reports that contain information regarding the incident status during the past operational period and the specific details for an incident
    • Status report: reports such as spot reports, that include vital or time sensitive info. More function specifically and less formal than sitreps
  • Incident Action plans
    • Plans containing incident objectives established by IC or UC and addressing tactics and support activities
  • Data collection and processing
    • Follows
      • Rapid assessment
      • Data collection plans
      • Validation
      • Analysis
      • Dissemination
      • Updating

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